Terms And Conditions

Welcome to Khatigo. By placing an order with us, you agree to the following terms and conditions:

1. Product Nature

All our products (fish, honey, mango, etc.) are natural and sourced directly from farms, gher, and trusted suppliers. As these are fresh and natural items, slight variations in size, color, or weight may occur.

2. Order & Confirmation

Orders can be placed via WhatsApp, phone, or our official platforms. An order is confirmed only after we acknowledge it.

3. Pricing

Prices may vary depending on market conditions, season, and availability. The final price will be confirmed at the time of order.

4. Delivery

1. We aim to deliver fresh products on time.
2. Delivery time may vary depending on location and product availability.
3. Delays may happen due to weather, transport, or other unavoidable reasons.

5. Payment

We may offer different payment options (Cash on Delivery, advance payment, etc.). Details will be shared during order confirmation.

6. Return & Refund

1. Due to the perishable nature of our products, returns are generally not accepted.
2. If you receive damaged or incorrect items, you must inform us within a short time (preferably within delivery day) with proof (photo/video).
3. Refund or replacement will be considered based on the situation.

7. Availability

All products are subject to availability. In case of shortage, we may offer alternatives or cancel the order with notice.

8. Customer Responsibility

Customers are requested to:

1. Provide correct delivery details
2. Be available to receive the order on time
3. Check products upon delivery

9. Communication

We may contact you via phone, WhatsApp, or email regarding your order, updates, or support.

10. Changes to Terms

Khatigo reserves the right to update or change these terms at any time without prior notice.

Contact

📞 Call / WhatsApp: +880 1324-675521

📧 Email: hello.khatigo@gmail.com

🌐 Facebook: https://www.facebook.com/khatigoltd